Contact

Purpose

This policy outlines the procedures for contacting East Traditions for inquiries, support, and feedback. We are committed to providing prompt and effective communication to our customers.

Contact Information

  • Email: For any inquiries or support, please reach out to us at help@easttraditions.com.
  • Working Hours: Our team is available to assist you from Monday to Friday, 9 AM to 5 PM (Central Time).
  • Support Availability: We provide 24/7 email support. Please note that responses will be issued during our working hours.

Response Time

We strive to respond to all inquiries within one business day. However, during peak times, response times may vary.

Company Details

Customer Feedback

We value your feedback and use it to improve our services. If you have suggestions or comments, please include them in your email.

Confidentiality

All communications will be handled with the utmost confidentiality. We do not share your personal information with third parties without your consent, except as required by law.

Changes to This Policy

East Traditions reserves the right to update this Contact Us Policy at any time. Changes will be communicated through our website.