Contact

East Traditions Contact Us Policy

Purpose
This policy outlines the procedures for contacting East Traditions for inquiries, support, and feedback. We are dedicated to providing prompt and effective communication to our customers.

Contact Information

  • Email: For any inquiries or support needs, please reach out to us at help@easttraditions.com.
  • Working Hours: Our customer support team is available to assist you from Monday to Friday, 9 AM to 5 PM (Central Time).
  • Support Availability: We offer 24/7 email support. Please note that responses will be issued during our working hours.

Response Time

We strive to respond to all inquiries within one business day. However, please be aware that response times may vary during peak periods.

Company Details

Customer Feedback

We greatly value your feedback and utilize it to enhance our services. If you have any suggestions or comments, please feel free to include them in your email.

Confidentiality

All communications will be treated with the utmost confidentiality. We do not share your personal information with third parties without your consent, except as required by law.

Changes to This Policy

East Traditions reserves the right to update this Contact Us Policy at any time. Any changes will be communicated through our website.